Course

• ITM 311:  Systems Analysis & Design
  
  
• ITM 914:  Behavioral Aspects of Information Systems
  
  

Research interests/Areas of expertise

• Trust-building, trust in technology, and employee retention.
  
  Specifically, trust-building within e-commerce and virtual organization settings; trust in information technology; turnover / retention of technical professionals; institution-based trust; trust in advice websites; and the distinct effects of trust and distrust
  

Bio(s)

• Harrison McKnight obtained a Ph.D. in Management of Information Systems (MIS) at the University of Minnesota. He primarily conducts field research, focusing on trust building and technical employee retention. Some of his work has been published in MIS Quarterly, Information Systems Research, IEEE Transactions on Engineering Management, and the Academy of Management Review.

Articles

• Thatcher, J. B., McKnight, D. H. , Baker, E. & Arsal, R. E.. (2009). The Role of Trust in Post Adoption IT Exploration: An Empirical Examination of Knowledge Management Systems. IEEE-Transactions on Engineering Management (forthcoming)

• Rutner, P. S., Hardgrave, W. C. and McKnight, D. H. (2008 September). Emotional Dissonance and the Information Technology Professional. MIS Quarterly 32: 3. 635-652.

• Thatcher, J. B., Zimmer, J. C., Gundlach, M. J., & McKnight, D. H.. (2008). Internal and External Dimensions of Computer Self-Efficacy: An Empirical Examination. IEEE-Transactions on Engineering Management 55: 4. 628-644.

• Ahuja, M., Chudoba, K., Kacmar, C. J., McKnight, D. H. & George, J. G. (2007 March). IT Road Warriors: Understanding the Role of Work-Family Conflict.... MIS Quarterly 31: 1. 1-17.

• Lee, K. C., Kong, I. W. & McKnight, D. H. (2007 November). Transfer from Offline Trust to Key Online Perceptions: An Empirical Study. IEEE Transactions on Engineering Management 54: 4. 729-741.

• Thatcher, J. B., Loughry, M. L., Lim, J. and McKnight, D. H. (2007). Internet Anxiety: An Empirical Study of the Effects of Personality, Beliefs, and Social Support. Information & Management 44: 4. 353-363.

• Nicolaou, A. I. & McKnight, D. H. (2006 December). Perceived Information Quality in Data Exchanges: Effects on Risk, Trust, Expected Performance and Intention to Use. Information Systems Research 17: 4. 332-351.

• McKnight, D. H., Choudhury, V. & Kacmar, C. (2004). Shifting Factors and the Ineffectiveness of Third Party Assurance Seals: A Two-Stage Model of Initial Trust in an E-Vendor. Electronic Markets 14: 3. 252-266.

• McKnight, D. H., Kacmar, C. & Choudhury, V. (2004). Dispositional Trust and Distrust Distinctions in Predicting High- and Low-Risk Internet Expert Advice Site Perceptions. e-Service Journal 3: 2. 35-58.

• McKnight, D. H., Choudhury, V. & Kacmar, C. (2002). Developing and Validating Trust Measures for E-Commerce: An Integrative Typology. Information Systems Research 13: 3. 334-359.

• McKnight, D. H. & Chervany, N. L. (2001-2002). What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology. International Journal of Electronic Commerce 6: 2. 35-59.

• McKnight, D. H., Cummings, L. L. & Chervany, N. L. (1998). Initial Trust Formation in New Organizational Relationships. Academy of Management Review 23: 3. 473-490.

In Collection

• McKnight, D. H., Cummings, L. L. & Chervany, N. L.. (2008). "Initial Trust Formation in New Organizational Relationships". In R. Bachmann and A. Zaheer (ed.) Landmark Papers on Trust Cheltenham, UK:Edward Elgar.

• McKnight, D. H. & Chervany, N. L. (2006). "Reflections On An Initial Trust Building Model". In A. Zaheer and R. Bachmann (ed.) Handbook of Trust Research Edward Elgar Publishing.

• McKnight, D. H. (2005). "Trust in Information Technology". In Gordon B. Davis (ed.) The Blackwell Encyclopedia of Management. Vol. 7 Management Information Systems Malden, MA:Blackwell.

• McKnight, D. H. & Chervany, N. L. (2001). "Trust and Distrust Definitions: One Bite at a Time". In Falcone, R. Singh, M. and Tan, Y. H. (ed.) Trust in Cyber-Societies: Integrating the Human and Artificial Perspectives Berlin:Springer.

In Proceedings

• McKnight, D. H. & Choudhury, V. (2006). Distrust and Trust in B2C E-Commerce: Do They Differ?. In Proceedings of the Eighth International Conference on Electronic Commerce(pp. 482-491)Fredericton, New Brunswick:Association for Computing Machinery.

• McKnight, D. H., Kacmar, C. J. & Choudhury, V. (2003). Whoops…Did I Use the Wrong Construct to Predict E-Commerce Trust? Modeling the Risk-Related Effects of Trust versus Distrust Concepts. In Proceedings of the 36th Hawaii International Conference on System Science(pp. 182b)IEEE Computer Society.

Technical Report

• McKnight, D. H. & Chervany, N. L. (1996). The Meanings of Trust. University of Minnesota, http://misrc.umn.edu/wpaper/WorkingPapers/9604.pdf.

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